Privacy Policy

Your privacy matters deeply to us.

Last updated: 1 May 2025  ·  Effective: 1 May 2025

1. Introduction

Nivam ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our coaching services.

2. Information We Collect

We may collect the following categories of information:

  • Contact Information: Name, email address, phone number, WhatsApp number.
  • Service Information: Program preferences, session notes, and coaching-related information you share with us.
  • Technical Data: IP address, browser type, pages visited, time spent on pages, and referring URLs.
  • Communication Data: Messages you send via our contact or booking forms, and WhatsApp messages.

3. How We Use Your Information

We use the information we collect to:

  • Provide, personalise, and improve our coaching services.
  • Respond to your enquiries and schedule sessions.
  • Send you relevant program information, workshop updates, and newsletters (with your consent).
  • Comply with legal obligations.
  • Improve our website and user experience.

4. Confidentiality of Coaching Sessions

All information shared during coaching sessions is strictly confidential. We will not disclose session content to third parties without your explicit consent, except where required by law or to prevent imminent harm.

5. Sharing Your Information

We do not sell your personal data. We may share information with trusted third-party service providers (such as Formspree for form processing) who assist in operating our website and services, under strict confidentiality agreements. These providers are obligated not to use your information for any other purpose.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Coaching session records are retained for 3 years after the end of our engagement, after which they are securely deleted.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data ("right to be forgotten").
  • Withdraw consent for marketing communications at any time.
  • Lodge a complaint with the relevant data protection authority.

To exercise any of these rights, contact us at nivamlifeconsultant@gmail.com.

8. Cookies

Our website uses minimal cookies for functionality and analytics. You can disable cookies in your browser settings. Disabling cookies may affect some website features.

9. Security

We implement appropriate technical and organisational security measures to protect your personal data from unauthorised access, use, or disclosure. However, no method of internet transmission is 100% secure.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page with an updated date. We encourage you to review this policy regularly.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:
nivamlifeconsultant@gmail.com
+91 8866067671
Mumbai, India